Privacy policy

Privacy Policy

At Luhxe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Data Collection

We collect personal information you voluntarily provide, including your name, email address, shipping address, billing address, phone number, and payment information. We also collect information automatically when you visit our website, including IP address, browser type, pages visited, and referring URL.

Use of Information

Your personal information is used to: process and fulfill your orders, send order confirmations and shipping updates, respond to your inquiries, improve our services and website experience, send marketing communications (with your consent), detect and prevent fraud, and comply with legal obligations.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, maintain your shopping cart, and analyze website traffic. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect your shopping experience.

Third-Party Sharing

We do not sell your personal information to third parties. We may share your information with trusted partners who assist us in operating our website and conducting our business, including payment processors, shipping providers, and marketing partners. These partners are bound by confidentiality agreements and are not permitted to use your information for their own purposes.

User Rights

You have the right to access, correct, update, or delete your personal information at any time. You may also opt out of marketing communications by clicking the unsubscribe link in our emails. To exercise these rights, please contact support@luhxe.com. We will respond to requests within 30 days.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to, processed, and stored in countries other than your country of residence. By using Luhxe, you consent to the transfer of your information to countries outside your country of residence.